{"id":1501,"date":"2026-03-20T03:00:00","date_gmt":"2026-03-20T03:00:00","guid":{"rendered":"https:\/\/www.thetradevillage.co.uk\/blog\/?p=1501"},"modified":"2026-04-01T11:14:46","modified_gmt":"2026-04-01T10:14:46","slug":"you-spoke-we-listened-its-changed","status":"publish","type":"post","link":"https:\/\/www.thetradevillage.co.uk\/blog\/you-spoke-we-listened-its-changed\/","title":{"rendered":"You Spoke. We Listened. It’s Changed."},"content":{"rendered":"\n

When something\u2019s not quite right, you\u2019re the first to notice.

<\/strong>You\u2019re the one on site, the one fitting the doors, and the one dealing with the issues that slow things down.
<\/strong><\/p>\n

And you told us exactly where the frustrations were with Door-Stop<\/a>.<\/strong><\/p>\n\n

You told us hinge adjustments were taking longer than they should and meaning more callbacks to site, that tolerances weren\u2019t always consistent, and\u00a0delays and communication could be better when something needed sorting.<\/p>\n\n

None of it was easy to hear. But it mattered to you.<\/p>\n\n

Instead of brushing it off, we made sure your feedback went straight to the people who could actually make changes – the Door-Stop team.<\/p>\n\n

The Result?<\/h1>\n

A number of the improvements built into the product over the past 18 months, have come directly from those conversations…<\/p>\n\n